Effective Date: 09/24/2025
Last Updated: 09/24/2025

Prevalla, LLC (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you access or use our websites, applications, and related services (collectively, the “Services”).

By using our Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Account Information

Name, email address, company name, billing address, and login credentials.

1.2 Payment Information

Payment details (processed by secure third-party providers; we do not store full credit card numbers).

1.3 Customer Content

User-generated inputs (such as text, images, prompts, website content, ads, and social media posts) are provided when using our AI-powered tools or consulting services.

1.4 Usage Data

Technical data, including IP address, browser type, operating system, pages visited, and time spent on our Site.

1.5 Cookies and Tracking Technologies

Cookies, pixels, and similar tools are used to improve functionality, personalize experiences, and analyze performance.

2. How We Use Information

We use the information collected to:

Provide and operate our Services.
Process payments and manage subscriptions.
Deliver customer support and consulting services.
Personalize and improve user experiences.
Communicate with you regarding account updates, product features, promotions, or legal notices.
Ensure compliance with applicable laws and prevent fraud, abuse, or misuse of the Services.
Analyze usage trends to improve and expand our offerings.

3. AI Data Handling

3.1 User Inputs and Outputs

AI systems may process content you provide (prompts, text, or other inputs) to generate outputs (e.g., ads, posts, websites).
You are responsible for ensuring your inputs do not contain sensitive personal data unless necessary for the Services.

3.2 Data Retention for Improvement

We may store anonymized and aggregated data to improve our AI models, unless prohibited by law.
Personally identifiable data is not used for training without explicit consent.

4. How We Share Information

We do not sell your personal information. We may share it only as follows:

Service Providers: With trusted vendors (e.g., payment processors, hosting providers, analytics platforms) who perform services on our behalf.
Business Transfers: In the event of a merger, acquisition, or sale of assets.
Legal Obligations: To comply with applicable laws, regulations, or legal requests.
Protection of Rights: To enforce our Terms of Service and protect our rights, safety, and property.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no security method is entirely secure, and we cannot guarantee absolute protection.

6. Data Retention

We retain personal data only as long as necessary to:

Provide Services.
Comply with legal obligations.
Resolve disputes and enforce agreements.

7. Your Rights

Depending on your location, you may have rights under applicable privacy laws (e.g., GDPR, CCPA), including:

Accessing the personal data we hold about you.
Requesting corrections, updates, or deletions.
Opting out of marketing communications.
Restricting certain processing activities.
Requests may be submitted by contacting us at [Insert Contact Email].

8. Children’s Privacy

Our Services are not directed to individuals under 18. We do not knowingly collect personal data from individuals under the age of 18. If you believe a child has provided us information, please contact us, and we will take steps to delete it.

9. International Users

If you access our Services from outside the United States, your information may be transferred to and processed in the U.S. By using our Services, you consent to such transfers, subject to applicable laws.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date. Significant changes may also be communicated via email or on the Site.

11. Contact Information

For questions or concerns about this Privacy Policy, please contact:

Prevalla, LLC

3309 Tampa Rd, Palm Harbor Florida 34684